Shipping policy

We ship your goodies in beautiful recycled boxes or compostable satchels.  All materials used to pack our pieces are plastic free! 

All express post and international orders are sent via Australia Post with tracking.

Please allow 48hrs for us to pack and ship your order. All tracking details will be provided via email. 

FREE SHIPPPING OVER $150

Shipping is free for all orders above $150 within Australia & NZ. Free shipping will automatically be applied to your shopping cart at the checkout.

Orders below $150, we charge a flat rate of $10 within Australia.

*Please note we cannot refund the postage cost if your order is not delivered within timeframe. 

How do I track my order?

With every order, you'll receive an email with your tracking details.

You can also enter it here:

 https://auspost.com.au/mypost/track/#/search

 

Do you ship internationally?

Yes, the shipping costs to each country vary and will be shown at checkout upon selection of your country. International fees start from $10 (New Zealand) and from $25AUD for other countries.

Please note that any import duties, charges and taxes are not included in our costs. Those fees are your responsibility to pay.

Your tracking number will be provided in the confirmation email, and you can track your order at https://auspost.com.au/mypost/track/#/search. Please allow 5 - 25 working days for your order to arrive.

Help, my delivery address is wrong!

Email us straight away and we will see if we can change it!

Marisolthelabel@gmail.com